Privacy Policy

Effective Date: 5 September 2024

At Phoenix Nation Muaythai & Fitness, we value your privacy and are committed to protecting your personal data. This Privacy Policy outlines how we collect, use, and safeguard your information when you visit our gym, website, or engage with us online.

1. Information We Collect

We collect various types of personal information to provide you with the best services. This includes:

Personal Identifiable Information (PII): Full name, contact details (phone number, email address), and billing information.
Health Information: Medical history, fitness goals, and physical assessments.
Digital Information: IP address, browser type, and cookies when you visit our website.

2. How We Use Your Information

We use your information for the following purposes:

To provide fitness services and manage your membership.
To personalize your workout experience based on health and fitness data.
For billing and payment processing.
To communicate promotions, offers, and updates.
For website improvement and analytics.

3. Sharing Your Information

We do not sell or trade your personal information. However, we may share your data with trusted third parties, such as:

Payment processors for membership or service payments.
Fitness trainers who may need your health and fitness information.
Third-party service providers that help us manage our website and marketing campaigns.

4. Data Security

We take appropriate technical and organizational measures to safeguard your personal data from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet is entirely secure, and we cannot guarantee absolute security.

5. Cookies and Tracking Technologies

Our website uses cookies to enhance your online experience. Cookies are small text files stored on your device to help us analyze web traffic and customize content. You may choose to disable cookies through your browser, but it may affect the functionality of our website.

6. Your Rights

You have the following rights concerning your personal data:

Access: You can request a copy of the personal data we hold about you.
Correction: You may request corrections if any of your information is inaccurate or incomplete.
Deletion: You may request the deletion of your personal information, subject to applicable legal retention requirements.
Marketing Opt-Out: You can unsubscribe from promotional emails at any time by following the opt-out instructions in the emails.

7. Children’s Privacy

Our services are not intended for individuals under the age of 16. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected such data, we will delete it promptly.

8. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any significant changes by posting an updated version on our website.

9. Contact Us

If you have any questions or concerns about our Privacy Policy, please contact us at:

Phoenix Nation Muaythai & Fitness
31-2, Jalan Cecawi 6/33, PJU5, Kota Damansara, 47810 Petaling Jaya, Selangor, Malaysia
phoenixnationgym@gmail.com
+60 12-291 3486